Support

API v2 support page.

E-mail support

If you need any support either

  • send an email with your question to [email protected]

  • using the Intercom widget on the bottom right hand corner of the Tradecloud portal (log in first).

API support is best effort, usually you will receive a response within 2 hours with a maximum of 24 hours on working hours in the CE(S)T timezone.

Online support

Plan an online meeting for intensive API support in English or Dutch.

We support Zoom, Google Hangouts and Microsoft Teams.

Availability and booking: https://meet.intercom.com/marcelmatthijs https://meet.intercom.com/roydebokx

Booked per half hour with a Zoom meeting link